Our Frequently Asked Questions page is the quickest way to get answers, so try that before you write, and save yourself some time!
If you would like information about La Conciergerie products and services, please use the form below to send us an email. We usually respond in less than two hours, seven days a week from 10am to midnight CET*.
Due to the large number of messages we receive each day, we are not able to respond to questions about other topics.
* CET is Central European Time, which is UTC + 1 hour in winter and UTC + 2 hours when summer time is in effect, from 2am of the last Sunday in March to 2am of the last Sunday in October.
Our Customer Service Desk telephone number will be provided in your order confirmation email.
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